How are Banking Practitioners changing Banking for good? The view from Practitioners

Erich Hoefer is a co-founder and the COO of Starling Trust Sciences where he leads the company’s AI research, software development, and services delivery.  Starling is a leading culture and conduct management platform offering thought leadership, advisory services, and technology for managing culture and governance continuously and at enterprise scale.  In his role, Erich works with Starling’s world-leading Academic and Science Advisors to translate discoveries in the field of computational social science into actionable insights and solutions.

Prior to joining Starling in 2017, Erich was the Vice President of Corporate Development & Innovation where he led global growth strategies, M&A, and new venture development for Choice Hotels International.  While at Choice, Erich launched and subsequently led an innovation lab at Choice Hotels where he created a strategic framework and processes for developing, funding, and executing corporate ventures and led the investment and launch of three separate ventures.

Erich holds an MBA degree from the Kellogg School of Management at Northwestern University.

Ian is a Bank Non-Executive Director and former CEO of Kyckr, an Australian listed RegTech business providing global KYC solutions to banks, payments services providers and other regulated businesses.  He joined Kyckr after a 30-year career in retail and business banking and wealth management.  He is an independent Non-Executive Director at Metro Bank, Chair of its Risk Oversight Committee and a member of its Audit Committee.  

Ian is also a Member Trustee of the Chartered Banker Institute.  From 2012, he was actively involved in the UK Challenger Bank sector holding CEO roles at Arbuthnot Latham & Co Limited, Kensington and Shawbrook Bank.  Prior to this he was Chief Operating Officer of the Private Banking Businesses in Barclays Wealth and before that he was with RBS for 21 years.  His final role there was as CEO of RBS International.  He also held the positions of Chief Operating Officer Retail Banking and Marketing Director RBS & NatWest.  Ian holds degrees in Economics and Finance from Scottish and Canadian universities and an MBA.

Andrew has spent his entire career in the financial services sector and started his banking career with RBS on their management development programme.

Having gained many years of banking experience, he developed a deep specialism in risk management and subsequently held senior risk positions with companies including Baillie Gifford & Co, The Royal London Group and Standard Life.

He then gained 7 years’ experience as a management consultant, specialising in risk and regulatory consulting, with firms including KPMG, rising to Partner level. He subsequently put this experience to good use and became an interim executive, specialising in interim Chief Risk Officer positions for 11 years, with clients including Metro Bank, Lloyds Banking Group, Al Rayan Bank, Schroders, Kleinwort Benson and J O Hambro Capital Management, amongst several others.

His most recent position was with Barclays Bank, as Managing Director and Chief Controls Officer for the Customer and Product verticals within the UK bank.

Andrew is a Fellow of the Chartered Banker Institute and is also a Trustee on their Board of Directors. He holds a number of financial services qualifications and an MBA from the School of Business at Oxford University.