Ethics & Integrity – The Importance Of Creating A ‘Speak Up’ Culture

  • 27 April 2021
  • CPD Event
  • 500 PLACE(S) AVAILABLE
Event Details

This is a joint event with the Chartered Banker Institute, FINSIA and AICB.

The events of the past few years provide a reminder of the importance of individuals and firms acting and demonstrating their honesty, openness, transparency and fairness in all their business activities.

Poor actions by single individuals can result in great costs to firms, both financially and through loss of reputation. Fostering an environment of trust, integrity and professionalism leads to greater confidence, ultimately strengthening a firm’s reputation in the market.

Speaking up is an important part of integrity and it takes courage. However, speaking up should be more than an individual action. Instead, a speak up culture needs to be developed and embedded to ensure your organisation maintains integrity and has long-term sustainability.

Hear from our panel on their own experiences and real-life case studies.

Panel

Robert Souster

Robert Souster

Spruce Lodge Training | Partner

 
Robert Souster is a Partner in Spruce Lodge Training, an education and training consultancy based in Northampton.  Prior to setting up this business he was a Divisional Manager with EBS Building Society.  He is an examiner for the ACCA, the Chartered Banker Institute and the Institute of Banking, Dublin.  He delivers courses in management, law, corporate governance and ethics in many European countries and in Asia.  He is the author of several textbooks on subjects that include economics, mortgage lending, insurance and money laundering.
Dennis Gentilin

Dennis Gentilin

Deloitte Australia | Director

 

Dennis’ interest in governance, ethics and conduct was forged by a formative career experience in which he was publicly named as a "whistleblower". This incident drove a deep interest in human and organisational behaviour and led him to authoring "The Origins of Ethical Failures", a book that won the textbook category in the 2017 U.K. Chartered Management Institute Management Book of the Year Awards.

Dennis currently works in the Risk Advisory practice in Deloitte's Melbourne office. His primary areas of focus are governance, conduct and culture. He works with clients across a range of industries and sectors to help them better understand what might be driving inferior conduct outcomes and what they can do to create the conditions that promote ethical behaviour and sustainable performance.

He is currently working with FINSIA – The Financial Institute of Australasia on professional banking standards for individuals.

He contributes to a range of blogs, newspapers and conferences on the topics of ethics, conduct, culture and leadership. He is an adjunct fellow at Macquarie University, an honorary fellow at the Centre for Ethical Leadership, and hold degrees in banking and finance and psychology.

Moderator

Suzanne Gavrilovic

Suzanne Gavrilovic

Making Work Absolutely Human | Business Director

 

Suzanne has a varied background with over 30 years’ experience in the Financial Services industry in both Generalist HR roles and Business roles. Having led a number of teams varying in size from 2 to 20 Suzanne understands the complex issues leaders face, and believes a human approach is the path to building great teams. 

Her career highlights include leading the London retail team for CBA, to double their new customer acquisition numbers in 3 years, and being the People Lead of the "Branch of the Future team" at CBA, delivering a program to lift Branch Managers leadership capability, equipping them to manage change and bring the branch network into the future.

Suzanne holds a Bachelor of Science in Psychology and Biology from Sydney University and a Graduate Diploma in Human Resource Management from Macquarie University. 

For the last 2 years, Suzanne has been working with the team at mwah. who have the ambition to make work, and workplaces more human. We have developed the Culture Dashboard, a new way to look at and understand workplace Cultures, beyond engagement, that provides practical insights for impact.

With experience across key HR processes of Change Management, Talent and Development, Reward and Recognition, and Case Management, Suzanne is known for her pragmatic approach in resolving People and Business issues. 

Who should attend?

Members looking to enhance their knowledge around ethics 

Members looking for advice on adopting a culture of speaking up within their organisation

Students studying modules including Professionalism and Ethics 

Date & Schedule

Tuesday 27 April 2021

9am - 10am UK Time

Booking Details

To register click here.

You do not need to be a member of FINSIA to register, you can simply check out as a guest.

Please note on the booking page the timings show as 6pm AEST which converts to 9am UK time.

Any queries please email [email protected]

CPD Requirement
Attending this event counts towards Chartered Banker Institute members’ annual CPD requirement (1 hour).